TECHNICAL SUPPORT
Engineering answers.
Straight from the manufacturer.
Product specifications, structural conditions, materials, installation and project-specific questions, reviewed by the DiBiBi engineering team.
Technical Support Areas
Some outdoor living solutions need engineering adjustment before they fit a project. That covers a shed’s width, length and the loads each structural combination can carry, electrical use inside the building, and how the structure performs after years outdoors.
Foundation & Anchoring Solutions
Local bases conditions, anchoring methods, installation interfaces
TECHNICAL DOCUMENTS
Start with the documentation.
Many technical questions can be answered quickly from the latest product documentation.
Clear answers.
Documented in writing.
Every technical question is reviewed by the engineer responsible for that product line.
How Technical Support Works
Requirement
Your question and project context
Information
Drawings
site data
photos
Engineering Review
Assigned
product engineer
Clarification
Answer or options
Document
Confirmed in writing
Follow-up
Through your DBB contact
Product clarity from DBB.
Local approval from local experts.
DBB provides product information, available technical data and product-related engineering clarification. Local building codes, permits, site conditions and final project engineering remain with local regulations and qualified professionals
THREE PRODUCT CATEGORIES
Different structures. Different questions.
Some outdoor living solutions need engineering adjustment before they fit a project. That covers a shed’s width, length and the loads each structural combination can carry, electrical use inside the building, and how the structure performs after years outdoors.
01
Sheds
Panel and frame specifications
Base, floor and anchoring
Door and window changes
02
Pergolas & Gazebos
Post anchoring and footings
Wind and roof load
Louvre and roof operation
03
Greenhouses
Glazing options
Snow load and frame strength
Ventilation and airflow
REQUEST TECHNICAL SUPPORT
Tell us about the project.
The more context you share, the faster an engineer can give you a clear answer.
01 Your request is logged with a reference number.
02 It goes to the engineer for that product line.
03 Your DBB contact follows up in writing.
DBB provides product-related clarification. Local codes, permits and final project engineering remain with qualified local professionals.
Form
Technical Support
Reference
DBB-TS issued on submit
Routed to
DBB Engineering