DBB | The Leading Manufacturer of Outdoor Structures
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Support Center

The following information may help you understand more about DBB.
If you can’t find the information that you are looking for, please do not hesitate to contact us.

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DiBiBi Support

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Contact DiBiBi

Start with the Product Line

See the new Outdoor Bar Shed Series

What You Can Check, What We Handle

Factory

Everything a partner checks before placing a first order.

  • Factory Aduit
    Walk the floor yourself, send an agent, or book SGS, BV or Intertek.
  • Quality Control & Validation
    Incoming material checks, in-line inspection, AQL 2.5 final inspection.
  • Packaging
    Cartons that survive ISTA drop testing and still sit on a retail shelf.
  • Loading & Delivery
    Loading plans worked to the 40HQ, so freight per unit comes down.

Product Program

From a sketch, a sample or a finished spec to a sealed container at the port.

  • Engineering & Development
    Your brief turned into a design that can actually be moulded and shipped.
  • Replacement & Spare Parts Request
    Tell us what needs replacing, from a single screw to a full panel.
  • Product Lead Time
    How long each stage really takes, from the first drawing to the package.

  • Product Warranty
    Every series we sell comes with a warranty that covers it against faults in the material and the way it was built.

Installation Network Support

Install Service

DiBiBi does not provide installation directly. We supply the product, technical drawings, and all required components. On-site installation can be arranged through our partner platforms, which have established networks of local installers in the markets we serve. Our direct relationships with these platforms give B2B buyers a convenient way to find qualified local installation support.

Third Party Installation Partners

We have signed agreements with several installation service platforms, each holding a network of local installers in key markets. When you send us a job, we pass it to the platform that covers that region and they assign the installer, quote the work and schedule the visit with your end user.
DiBiBi stays involved on the product side. We supply drawings, fixing details and replacement parts so the installer arrives with the right information, but the contract for the work on site sits between your end user and the installation partner.

Submit an Installation Support Request

Tell us the destination, the product and the delivery date, and we connect you with the installation partner covering that area.

Submit an Install Request

Programmes We Have Already Shipped

See All Projects

Contact Support

The fastest route is the form. We reply within one working day.

PHONE
Jinhua: +86 579 8370 3888
Hangzhou: +86 571 5630 8055
Monday to Friday, 9:00 to 17:00 (GMT+08:00)

EMAIL
[email protected]

OFFICE ADRESSES
Jinhua, head office and factory
999 Jinxian Road, Jindong District, Jinhua, Zhejiang 321042, China

Hangzhou, trade office
Room 1103, Building A, Noble Center, Xiaoshan District, Hangzhou, Zhejiang 311200, China